Deluxe Self Storage FAQ
When is your office open?
At this point, our facility actually operates without an office. We operate remotely with a dedicated cell phone line, which you can use to contact our manager between the hours of 9 a.m. and 5 p.m. Monday through Friday and from 11 a.m. to 4 p.m. Saturday and Sunday. If you’d like to meet with a staff member at the facility, we can make special arrangements with 24 hours’ notice!
Where is your facility located?
Deluxe Self Storage is located at 4155 Vance Road in Traverse City, MI 49685. We’re one mile south of Chums Corner, where US-31 and M-37 intersect and a number of familiar businesses are located. Our property is adjacent to the Grand Traverse Rural Fire Department and easy to access from anywhere in Benzie County and Grand Traverse County.
Do you serve other communities?
We sure do! We’re located just south of downtown Traverse City and our proximity to major highways makes it easy for residents of Chums Corner, Garfield Township, Blair Township, and East Bay Township to rent from us.
Should I rent a space if I serve in the military?
Definitely! Our facility is just ten miles south of the US Coast Guard Air Station in Traverse City, so it’s easy to get the space you need without driving too far from base.
Are you locally owned and operated?
We certainly are. Our property is owned by two locals, meaning we have a passion for this neighborhood and the people residing within it. While we have the resources to provide the amenities you’d find at a chain facility, we never lose sight of our dedication to this community. The customer service you’ll receive is on par with the service you’d find at the best mom and pop businesses out there.
What are your access hours?
We provide 24/7 access to our customers. Gone are the days of looking up our hours before you head out to the facility. Instead, you’re welcome to come by anytime. You may be renting one of our units, but it is filled with your belongings!
Is it safe to visit your property at night?
We’ve implemented the best security features to make our facility as safe as possible. Whether you’re visiting late at night or you’re away from the facility for weeks at a time, we know you want to be confident that you and your valuables are protected. That’s precisely why we use electronic entry, perimeter fencing, and motion sensor LED lights, which are mounted around the property as well as in each individual unit.
Can I park my vehicle at your facility?
Yes! We offer a variety of parking spaces for vehicles like cars, boats, and RVs. Our ground-floor layout makes it easy to navigate your vehicle around the property. Plus, because we’re so centrally located, you’ll be able to get back to your next outdoor adventure in no time at all!